Customer Service/Sales Support
Jan 13, 2020
Recruiting for an "HONESTLY BETTER" Customer Service/Sales Support
Welcome to a different kind of role at Brady.
Brady has been pioneering the way products and solutions are delivered to facility and foodservice professionals since 1947. At the heart of Brady's operation is a community-minded culture driven by a workforce of more than 500 employees currently in 20 locations throughout Arizona, Arkansas, California, Colorado, Idaho, Kansas, Maryland, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah including its original Las Vegas, Nevada headquarters.
At the heart of this is Team Brady - our employees embody being Honestly Better not just in our jobs, but in all we do. "It is not only a statement of who we are, but what we continuously strive for," Travis Brady, President and CEO.
Position - Sales Support
This position is essential to the sales team and Brady. Sales Support are responsible for providing support to dedicated Sales Representatives and their customers. This includes managing the quality and consistency of product and service delivery to the customer by meeting the customers, getting to know them and understanding their needs. In addition, provide customers with product information; resolve product or service issues and taking phone calls, faxing, on-line and face to face orders.
High School Diploma required, some college preferred.
1-2 years' experience in customer service environment, warehouse/distribution environment helpful.
Help direct the sale of company products and services to current and potential clients through quotes, email, forwarding promotions and via phone conversations.
Take customer service calls, enter orders, help identify and resolve concerns, manage various customer accounts.
Be the point of contact for sales representatives to assist and manage open orders, SOI, Unconfirmed Pick Tickets, Sales Returns, scanning customer purchase orders.
Help coordinate logistics for Sales Reps schedule; including setting customer appointments as needed.
Identify sales opportunities with price adjustments, scheduling customers and prospects for the purpose of introducing and demonstrating new/ better product line versus prospects current pricing/ products.
Follow up on new leads and referrals resulting from field activities where needed.
Attend Sales meetings and trainings to better understand products and Brady company initiatives.
Coordinate with various departments within the company to accomplish the work required to satisfy the needs of the customer and ultimately close the sale.
Identify opportunities to move deadstock to customers where possible.
Participates in marketing events such as seminars, trade shows, and telemarketing events.
Excellent Benefits including medical, dental, vision, supplemental and disability insurance
401k with company match
Nine paid holidays a year
ARE YOU "HONESTLY BETTER"?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Brady is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Industry: Customer Service
Terms: Full - time
Location: Utah-Salt Lake City
Contact: Amber Toycen
Company: Brady Companies, LLC
This record will be removed 60 days after its last update.
This position is currently active on UtahHelpWanted.com.